Privacy Policy

1. Information We Collect

When you make a purchase or contact us, we may collect:

• Name and email address (for order delivery and support)
• Payment information (processed directly by Stripe — we never see card details)
• IP address and browser type (collected automatically for security)
• Email address (if you opt into our newsletter)

2. How We Use Your Information

We use your information solely to:

• Deliver your purchased products via email
• Respond to support requests
• Send newsletter updates (only if you subscribed)
• Improve our products and services

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Payment Data

Payments are processed by Stripe, Inc., which collects and processes your payment information directly. BetterAFK never stores credit card or payment information. Please review Stripe's Privacy Policy for details on how your payment data is handled.

4. Cookies

We use minimal cookies essential for the cart and checkout functionality. We do not use tracking or advertising cookies.

5. Data Retention

Order records are retained for accounting and legal compliance. Contact form submissions are kept for up to 12 months. Newsletter subscriptions are retained until you unsubscribe.

6. Your Rights (GDPR)

If you are in the EU/EEA, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for newsletter communications at any time
• Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at support@betterafk.com.

7. Third-Party Services

We use the following third-party services which may process your data:

• Stripe, Inc. — payment processing
• Cloudflare — hosting and security

8. Security

Your data is stored securely on Cloudflare infrastructure. All connections to this site are encrypted via HTTPS.

9. Contact

For privacy enquiries, email us at support@betterafk.com.